Professional Crisis Management Course

Learn how to manage a person
during a crisis

Learn how to manage a person during a crisis

Feel confident that you can handle any emergency situation.

The course Professional Crisis Management

will teach you how to manage a crisis in your workplace or life.

If you don’t know how to handle a crisis properly, you could end up making the situation worse.

You’re risking your life.

You’re putting yourself and others at risk in a crisis situation without proper training.

You could be sued.

If you make the wrong decision in a crisis situation, you could be held liable for any damages that occur.

You could lose your job.

If you’re not properly trained to handle a crisis situation, you could lose your job or be demoted.

You’re not prepared for a crisis.

A crisis can strike at any time, and if you’re not prepared, the consequences can be overwhelming.

With our Professional
Crisis Management course,

you'll learn how to effectively manage a crisis, from start to finish.

Learn how to identify the warning signs of a crisis, how to develop a plan of action, and how to execute that plan in an efficient and effective manner.

Think Quick & Clear

You’ll learn to think quickly and clearly to make the best decisions for the situation at hand.

Rational Decisions

You’ll learn how to keep your cool under pressure, make rational decisions, and take decisive action.

Manage Any Crisis

You’ll have the knowledge and skills you need to effectively manage any type of crisis that comes your way.

Our Professional Crisis Management
Course is accredited by



Maria Rodriguez

Director & Lead RBT


Samuel Stark
Registered Behavior Technician


Yanire Lopez

Registered Behavior Technician


Massiel Cancio

Registered Behavior Technician


Arleth Marquez

Registered Behavior Technician


Jonathan Happell

Registered Behavior Technician

Professional Crisis Management

You’ll learn the fundamentals of crisis management, and communications,

and illustrate core concepts with assignments.

Level 1

2 sessions

21 January 2023

22 January 2023

9:00 am – 5:00 pm Saturday–Sunday

Level 2

4 sessions

 21- 22 January 2023
28 – 29 January 2023

9:00 am – 5:00 pm Saturday–Sunday


Luis  Ceballos

Crisis Intervention Manager
Bilingual (English-Spanish)


Our Professional Crisis Management Course

will help you to build positive relationships with the individuals you work with.

With our help, you can successfully redirect people away from potentially dangerous behaviors, and maintain calm behavior in even the most challenging situations.


If you’re looking for a comprehensive introduction to crisis management, this is the course for you.


You’ll learn the fundamentals of crisis management, and communications, and illustrate core concepts with assignments.


You’ll also understand the crisis management lifecycle and the activities needed in each stage.

Plus, you’ll be able to apply what you’ve learned with assignments and real-world examples.

Professional Crisis Management Course

Reserve your seat

We know that you want to be able to help someone through a difficult time. To do that, you need to learn how to manage any stressful situation with someone. The problem is not knowing how you help others in a challenging moment, making you feel you can’t make them calm down. You’ve probably never dealt with someone in a crisis, but it’s something that everyone should be prepared for. Therefore, we will discuss how to handle people in difficult situations and what not to say or do.

You’re going to learn: Identify and manage a crisis situation, correctly identify crisis stages, and understand the crisis management lifecycle, interactive exercises, simulations, and core concepts with assignments. So reserve your seat now to learn how to keep calm and carry on.

FAQ Professional Crisis
Management Course

Crisis management is the process of identifying, assessing, and responding to a crisis. It is an important skill for any business or organization, as it can help minimize a crisis’s negative impact on operations, reputation, and bottom line.

The steps of crisis management are:


✔️ Identify the crisis

✔️ Assess the impact of the crisis

✔️ Develop a response plan

✔️ Implement the response plan

✔️ Monitor and evaluate the results

Crisis management is critical because it can help minimize a crisis’s negative impact on operations, reputation, and bottom line. A well-managed crisis can also help to build trust and confidence among employees, customers, and other stakeholders.

Anyone who may be responsible for managing a crisis should take a professional crisis management course. This includes individuals who work in emergency management, public safety, healthcare, business continuity, and risk management.

There is no foolproof way to prevent a crisis from occurring, but there are some steps that businesses and organizations can take to reduce the likelihood of a crisis happening. These steps include: developing risk management plans, conducting regular audits and reviews, implementing effective communication protocols, and training employees on handling a crisis.

In the professional crisis management course, you will learn about the steps of crisis management and how to effectively apply them in a variety of situations. You will also learn about different crises and how to respond to them. Additionally, you will learn about the importance of communication and coordination during a crisis.

The first step in responding to a crisis is to develop a response plan. This plan should be designed to mitigate the impact of the crisis on operations, reputation, and bottom line. Once the response plan is in place, it should be implemented immediately by trained personnel. After the initial response has been made, it is important to monitor and evaluate the results in order to make adjustments as necessary. 

Some common mistakes made during crises include: failing to develop a response plan ahead of time, not implementing the response plan quickly enough, not monitoring or evaluating the results of the response effort, and making decisions based on emotion rather than logic.

A professional crisis management course can benefit you by providing you with the knowledge and skills necessary to effectively manage a crisis. This can help to protect those who are affected by a crisis and minimize the impact of the event. Additionally, taking such a course can give you peace of mind knowing that you are prepared in the event of a crisis.

Some topics covered in a professional Crisis Management course include: identification and assessment of a crisis, developing an effective response plan, coordinating resources during a crisis, communicating during a crisis, and evaluating the effectiveness of the response.

Copyright All Rights Reserved.

This site is not a part of the Facebook website or Facebook Inc. Additionally, This site is NOT endorsed by Facebook in any way.
FACEBOOK is a trademark of FACEBOOK, Inc.